Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Britsino, we believe that gambling should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.
Set limits on how much time and money you spend gambling, and stick to them. If you find that gambling is affecting your life negatively, support is available.
Age Verification
Gambling is only permitted for persons aged 18 years or older in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under the legal age for gambling in your jurisdiction, please do not use our services.
Warning Signs of Problem Gambling
Do you recognise any of these signs in yourself or someone you know?
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover lost money
- Hiding gambling activities or lying about the amount wagered
- Feeling anxious, irritable, or restless when not gambling
- Gambling to escape problems, stress, or negative emotions
- Borrowing money or using savings to fund gambling
- Neglecting family, work, education, or other responsibilities
- Gambling with money needed for essentials like rent or food
- Unsuccessful attempts to cut back or quit gambling
- Family or friends expressing concern about your gambling
If you recognise any of these signs, please seek help immediately.
Self-Help Tools and Features
We provide the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a given timeframe
- Spending Limits: Control your total expenditure across all gaming activities
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have wagered
- Time-Out: Take a break from gambling for a period you specify (ranging from 24 hours to 6 weeks)
- Self-Exclusion: Voluntarily exclude yourself from our platform for a minimum of 6 months
To access these tools, please visit your account settings or contact our customer support team.
Support Organisations and Resources
If you are struggling with gambling, confidential help and support are available from the following organisations:
United Kingdom
- GamCare: Free, confidential support and counselling for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop: The National Self-Exclusion Scheme for online gambling in Great Britain
Website: www.gamstop.co.uk - Gamblers Anonymous: Free peer support and recovery meetings
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic: NHS-funded treatment service
Phone: 020 7054 2766
Australia
- Gambling Help Online: Counselling and support for problem gambling
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, 24/7)
Canada
- Responsible Gambling Council: Prevention, treatment, and research resources
Website: www.responsiblegambling.org - Gamblers Anonymous Canada: Support meetings and recovery resources
Website: www.gamblersanonymous.ca
United States
- National Council on Problem Gambling: Referrals and support services
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): German Centre for Health Education
Website: www.bzga.de
Helpline: 0800 1 37 27 00 (free, Mon–Thu 10am–10pm, Fri–Sun 10am–8pm)
Need Help?
If gambling is becoming a problem for you, please seek help today. There is no shame in asking for support—many people have successfully overcome gambling problems with the right help.
You can:
- Contact one of the support organisations listed above
- Speak to a healthcare professional or counsellor
- Use our self-exclusion or time-out tools immediately
- Talk to someone you trust about what you are experiencing
Recovery is possible. Help is available 24/7, and all conversations are confidential.